In-Product Help
MindMapper comes with help file for reference: Home tab> Help> Help
MindMapper also comes with quick start tutorial to help users get familiar with MindMapper: Home tab> Help> Tutorial Map
Tech Support Questions
If solutions cannot be found in-product or online, please contact tech support. We will respond within 24 hours.
Sales Support Questions
If you have any questions about MindMapper products, please contact sales department.
Office Hours and Phone
Mon – Fri 9 to 5 PST | Tel: 949-486-4125 | Please note that we use email as our primary channel of communication.
MindMapper Support
We are sorry that you are experiencing technical difficulties. Please send us details of the problem you are facing. Be as descriptive as possible so that we can try to replicate the error. Also, please outline the detailed steps leading up to the error and attach a screen capture image if possible.
please include the following information
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Version and Edition of MIndMapper
MindMapper 21 Arena, MindMapper 21 Pro, MindMapper 21 Std
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Version of Windows OS
Windows 7, Windows 8, or Window 10
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Version of MS Office
MS 365, MS Office 2019, 2016, 2013, 2010